Expedia CruiseShipCenters Testimonials


Expedia CruiseShipCenters is dedicated to ensuring our Franchise Partners receive the support and guidance they need to establish a profitable cruise travel business. Many franchise owners are in the middle of changing careers and start their business off with little to no travel industry experience. Expedia CruiseShipCenters will provide training for your team on how to become a travel agent and help your business succeed with our proven Franchise model. Read what some of our Franchise Partners, Vacation Consultants and Cruise Line Partners are saying:

Cruise Line Executive Testimonials

  • "For more than twenty years, Expedia CruiseShipCenters’ annual sales growth with Princess Cruises has been remarkable. It is a great testament to our long-standing partnership and mutual commitment to ongoing training, innovative marketing and sales leadership."

    Alan B Buckelew, President
    Princess Cruises

  • "We are very impressed with how quickly new Expedia CruiseShipCenters offices achieve sales success with Carnival Cruise Lines. Equally impressive is the way our joint marketing programs work to help the more established Centers continue to grow, year after year."

    Joni Rein, Vice President, Worldwide Sales
    Carnival Cruise Lines

  • "Holland America Line goes to great lengths to deliver a premium experience for our guests. It’s nice to see a team of well-trained cruise specialists who are knowledgeable about our product and understand how to convey the difference to their clients."

    Stein Kruse, President & CEO
    Holland America Line

  • "As an industry we are still quite young, which is one reason product innovation is very important to Norwegian Cruise Line. Your participation on our advisory board has been very valuable in shaping our product and how we do business with our travel agent partners."

    Andrew Stuart, Executive Vice President of Global Sales & Passenger Services
    Norwegian Cruise Lines

  • "Royal Caribbean is pleased to have been the first cruise line to link directly with your CruiseDesk® system. It is an amazing integration of technology and marketing that helps your agents grow their sales and deliver outstanding customer service to their clients."

    Adam Goldstein, President
    Royal Caribbean International

Franchise Partner Testimonials

  • "Owning two Expedia Franchise locations has helped me build wealth in the equity of my business and allowed both me and my family to enjoy the benefits of traveling. You become in charge of your own destiny – you choose the hours you work and the jobs that you do and how hard you work in general. This business has helped me from both a lifestyle perspective and for building wealth for our future retirement."

    Jeremy Harrington
    Franchise Partner

  • "Our passion for travel and the opportunity to try something different made changing careers to own an Expedia franchise the obvious choice. It has helped Yvonne and I maintain a wonderful lifestyle – we are doing a lot of traveling as we build our business. You know you've reached success when you really love what you are doing; you are working with your team of cruise travel agents, you are selling dream vacations and you are living all these amazing trips through the experiences of your customers."

    Rollie Blanchette
    Franchise Partner

  • "Running a profitable travel business requires people skills, marketing know-how, and a willingness to leverage the resources that Expedia CruiseShipCenters provides. I receive a lot of support from the corporate team whether it's for marketing, training or promotions; Expedia CruiseShipCenters makes sure they do whatever it takes to help both of my franchise locations be successful."

    Arrif Meghji
    Franchise Partner

  • "I was a Vacation Consultant for three years before deciding to start my own Expedia CruiseShipCenters franchise. Changing careers from cruise travel agent to Franchise Partner was a natural progression for me and as a mother of three young children, flexibility in my business was really important. Expedia CruiseShipCenters offered me the chance to celebrate my passion for travel in a fun career and flexible work environment. We are big Expedia CruiseShipCenters supporters and follow the system to a T. I enjoy being my own boss and feel like I’m getting more successful each year!"

    Scarlett Hiller
    Franchise Partner

  • "The travel agency of the future has cutting edge technology, strong online presence, relevant marketing, customer retention programs and a network of successful vacation planners. Our two locations chose to rebrand and become Expedia CruiseShipCenters because they are leading the way in all of these areas. When I first started looking into travel franchise opportunities, I soon realized that the Expedia CruiseShipCenters' package can't be beat. Nobody else offers the combination of support and programs that they do. You could pay many hundreds of thousands of dollars to get into the business and still not match up - there's nothing else like it."

    Ed Mass
    Franchise Partner

Vacation Consultant Testimonials

  • "I was a travel agent 18 years before I joined Expedia CruiseShipCenters in 2010. I’ve always felt that learning how to become a travel agent was the perfect career choice because I have the flexibility of working from home so I can juggle being a mom while also having a career. I decided to join the Expedia CruiseShipCenters family to take advantage of higher commissions, professional marketing and the influence I get from aligning myself with the world’s largest travel brand."

    Michelle Donner
    Vacation Consultant

  • "What attracted me to become a Cruise Travel Agent with Expedia CruiseShipCenters was my love for travel and the unique opportunity to do something different. Right now I am working on a hosted cruise and it is extremely fulfilling to know that already forty-four people want to cruise with me."

    Suzanne Bucknam
    Vacation Consultant

  • "The training and tools that Expedia CruiseShipCenters provides on how to become a travel agent are incredible. Even just a few weeks after joining, I have been able to reach more prospective clients than I did during 2+ years with a different host agency! I now have everything I need to get my travel business off the ground."

    Nancy Merrill
    Vacation Consultant

  • "The power of the Expedia CruiseShipCenters brand is truly a competitive advantage. Customers buy with confidence knowing they are dealing with a Cruise Travel Agent who can offer the best value and superior customer service. Clients appreciate that I can serve their needs whether they call, visit my personal website, or come into the Center."

    Sharon Stroh
    Vacation Consultant

  • "I was a Real Estate agent prior to starting as a Cruise Travel Agent with Expedia CruiseShipCenters. Alaska was our first cruise and since then we have been on four cruises, we are hooked. I have said many times since starting, that this is the first time in years that I have enjoyed going to work every day. I really look forward to going to the office each morning and talking to friends, as well as the public about cruising. When I hang up they are either booked on a cruise or deciding which one they want."

    Bob Blake
    Vacation Consultant

  • "My love for travel led me to look for opportunities to learn how to become a travel agent and include selling travel as part of my business model. After visiting with the team from Expedia CruiseShipCenters, Fort Lauderdale, I realized I would get the support that I needed. I had never worked in the travel industry, but my own travel experiences along with their confidence and generous willingness to assist me, made me completely confident that I could in fact include the sales of travel as a successful part of my business."

    Angela Gracia Smith
    Vacation Consultant